Support

We answer every email. Reach us at jessyka@slapforge.com or call (714) 400-2632.

I imported a deck but don't see all my cards

Check the import preview's card count before committing. Imports are unlimited on free — nothing is ever deleted from your file. If a card is missing, re-check the preview and column mapping.

How do I move my cards to a new phone?

Settings → Backups & restore → "Back up now", then share the backup to your new device and use Restore. Backups are free forever. Slap Card stores everything on-device (no iCloud sync) — the backup file is how you move phones.

My Anki .apkg won't import

If it's a very recent Anki export, re-export the deck with "Support older Anki versions" checked, then try again. Still stuck? Email the file to support and we'll take a look.

How do exam dates work?

Open a deck → Exam mode → pick a date. The scheduler compresses your review intervals so your cards peak right around the exam.

Restore purchase

Settings → Restore purchase. Make sure you're signed into the same Apple ID you bought with.

Still need help? jessyka@slapforge.com or (714) 400-2632 — we usually reply within a day.